Mystery shopping in the 26 Swiss cantons

Swiss Audit Shop deploys its mystery visit, mystery call and satisfaction survey programmes across the 26 Swiss cantons. Our local investigators operate in French, German and Italian, with a consistent methodology for comparable results across your sites and over time. Select your canton to discover our customer experience audit programmes tailored to your region.

German-speaking Switzerland

Zurich
Capital : ZurichMystery visit in Zurich and German-speaking Switzerland: evaluate the service quality of your points of sale with local German-speaking mystery shoppers. Swiss Audit Shop.
Bern
Capital : BerneMystery visit in Bern and Biel: evaluate the customer experience of your points of sale with local mystery shoppers. Swiss Audit Shop.
Basel
Capital : BâleMystery visit in Basel: evaluate the service quality of your points of sale with local German-speaking mystery shoppers. Swiss Audit Shop.
Basel-Country
Capital : LiestalMystery visit in Liestal and the canton of Basel-Country: evaluate the customer experience of your points of sale with local mystery shoppers. Swiss Audit Shop.
Lucerne
Capital : LucerneMystery visit in Lucerne: evaluate the customer experience of your points of sale and tourist establishments with local mystery shoppers. Swiss Audit Shop.
St. Gallen
Capital : Saint-GallMystery visit in St. Gallen and Rapperswil: evaluate the customer experience of your points of sale with local mystery shoppers. Swiss Audit Shop.
Aargau
Capital : AarauMystery visit in Aarau and Baden: evaluate the customer experience of your points of sale with local mystery shoppers. Swiss Audit Shop.
Thurgau
Capital : FrauenfeldMystery visit in Frauenfeld and Kreuzlingen: evaluate the customer experience of your points of sale with local mystery shoppers. Swiss Audit Shop.
Zug
Capital : ZougMystery visit in Zug and Baar: evaluate the customer experience of your points of sale with local mystery shoppers. Swiss Audit Shop.
Solothurn
Capital : SoleureMystery visit in Solothurn and Grenchen: evaluate the customer experience of your points of sale with local mystery shoppers. Swiss Audit Shop.
Schaffhausen
Capital : SchaffhouseMystery visit in Schaffhausen: evaluate the customer experience of your points of sale with local mystery shoppers. Swiss Audit Shop.
Appenzell Outer-Rhodes
Capital : HerisauMystery visit in Herisau and Heiden: evaluate the customer experience of your points of sale with local mystery shoppers. Swiss Audit Shop.
Appenzell Inner-Rhodes
Capital : AppenzellMystery visit in Appenzell: evaluate the customer experience of your points of sale with local mystery shoppers. Swiss Audit Shop.
Glarus
Capital : GlarisMystery visit in Glarus and Näfels: evaluate the customer experience of your points of sale with local mystery shoppers. Swiss Audit Shop.
Obwalden
Capital : SarnenMystery visit in Sarnen and Engelberg: evaluate the customer experience of your points of sale with local mystery shoppers. Swiss Audit Shop.
Nidwalden
Capital : StansMystery visit in Stans and Hergiswil: evaluate the customer experience of your points of sale with local mystery shoppers. Swiss Audit Shop.
Schwyz
Capital : SchwytzMystery visit in Schwyz and Einsiedeln: evaluate the customer experience of your points of sale with local mystery shoppers. Swiss Audit Shop.
Uri
Capital : AltdorfMystery visit in Altdorf and Flüelen: evaluate the customer experience of your points of sale with local mystery shoppers. Swiss Audit Shop.

Want to evaluate your customer experience?

Let us discuss your goals and build a programme tailored to your business.